Patients Know Best English


As a social enterprise, Patients Know Best (PKB) developed the world’s first patient-controlled medical records platform which is now recognised as a leading Shared Care Record and Patient Held Record/Personal Health Record (PHR).

The system connects health and care information from a number of primary and secondary care providers to create a single, unified copy of patient data. Patients can access their data via an online patient portal and use this to self-manage their health and wellbeing. Healthcare professionals can access the same data via an integrated care record to help inform clinical decision making, manage patient care more effectively and promote independence.


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As a social enterprise, Patients Know Best (PKB) developed the world’s first patient-controlled medi…



聯絡人:Sally Rennison


手機:+44 1223 790708


Sally Rennison

VP Sales

  • Sally managed the transition of customers through the end of the National Programme for IT on to local contracts. However, as someone who passionately
  • At PKB Sally has held positions as a national business lead, exploring new opportunities and supporting all clients to maximise their potential from the platform. As PKB grew, Sally led and developed the procurement team and account managemen team; re-structuring company processes to manage these more effectively.

Dr Mohammad Al-Ubaydli


  • Mohammad is founder and CEO of Patients Know Best. He trained as a physician at the University of Cambridge; worked as a staff scientist at the National Institutes of Health; and was a management consultant to US hospitals at The Advisory Board Company. Mohammad is the author of seven books, including Personal health records: A guide for clinicians and Streamlining Hospital-Patient Communication: Developing High Impact Patient Portals. He is also an honorary senior research associate at UCL medical school for his research on patient-controlled medical records. In 2012, he was elected an Ashoka Fellow as a social entrepreneur for the contributions he has made to patient care.

Ian Bastow


  • Ian is co-founder of Patients Know Best. He is responsible for Finance, Legal and HR matters and advises on commercial strategy. Ian is a UK qualified accountant and gained an MBA with Distinction from London Business School, where he specialised in Corporate Finance. He has worked in the technology sector for 25 years and has raised over $100m of equity funding from investors.



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