The Phoenix Partnership

Essential solution

TPP's suite of intuitive and cost effective IT solutions support the provision of truly integrated care: increasing efficiencies, driving innovation and improving patient experience.

SystmOne is a pioneering clinical system which fully supports a ground-breaking vision for a 'one patient, one record' model of healthcare. SystmOne allows clinicians to access a single source of information, detailing a patient's contact with the health service across a lifetime.

TPP provides a national-level EMR, connecting all hospitals, clinics, mental health sites and health intuitions. This will create a comprehensive longitudinal health record for every citizen in the country, containing their complete medical history. This includes their diagnoses, symptoms, medication, tests results, allergies, vaccinations and procedures.

The record can be visible to all healthcare professionals, whenever and wherever a patient needs care. It can also be visible to patients themselves, via smartphone apps and online.

Our solution is for a genuine, comprehensive EMR, covering all hospitals and clinics in the country.

Date of establishment:1997/1/1

Capital amount: 

Fundraising round:

Website address

Company introduction


Detailed solution introduction

TPP provides healthcare software to government and clinical intuitions to manage the healthcare of t…


Contact information

Contact person:Dr Hui-Chi Yeh

Contact phone:


Team member

Frank Hester OBE

CEO and Founder

  • 1. Founded TPP in 1997 and pioneered integrated care - delivering his vision of connected care across all health settings.
  • 2. Elected to the board of TechUK as a spokesperson for the healthcare IT sector in 2012.
  • 3. Listed as one of the UK''''s top 50 innovators in the national health publication, HSJ.
  • 4. Named on the Queen''''s New Year''''s Honours list to be awarded with an OBE (Order of the British Empire), for his services to healthcare in 2015.
  • 5. Representing the UK health industry around the world. Visited countries such as China, India and Brazil as part of trade missions led by British Prime Minister, David Cameron and by Kenneth Clarke, QC, MP.

Dr Chris Bates


  • 1. Data scientist and developer at TPP, a PhD in Mathematics from the University of Manchester.
  • 2. Leads TPP''''s work in the use of EHR data to support analytics, research, and surveillance.
  • 3. Recognised by the Health Service Journal (HSJ) as one of the top 50 innovators in UK healthcare.
  • 4. Led the TPP team which contributed to the development of the national Electronic Frailty Index (eFI). He is involved in a number of national research programmes, including in cancer survivorship and antimicrobial resistance.
  • 5. Works closely with the UK Biobank team, helping to combine EHR data with genomic information to support their vital research.Strong interest in clinical terminologies and open standards for interoperability.
  • 6. As part of TPP''''''''s response to the Covid-19 pandemic, Chris has been a key member of the OpenSAFELY collaborative and has helped build a large, secure platform for national Covid-19 research. He is also leading TPP''''''''''''''''s support of the PRINCIPLE trial at the University of Oxford, aiming to discover whether selected treatments can improve Covid-19 outcomes.

Dr John Parry

Clinical Director

  • 1. Manages the clinical aspects of the company''''s operations including legislation, information governance, clinical safety and ensuring TPP''''s products reflect the latest medical practice.
  • 2. Medical degree from the University of Cambridge in 1980.
  • 3. Specialising in oncology and palliative care.
  • 4. A member of various high-level committees, including the TechUK Health and Social Care board.

Kevin Sanderson


  • Kev is technical lead at TPP and is responsible for system security, scalability and performance. He completed an undergraduate degree in Computer Science before immediately joining TPP in 2003.
  • A key member of the technical team for nearly 20 years, Kev has managed TPP’s growth in the UK and helped to design the system to securely hold over 50 million patient records. He has extensive experience of identifying, designing and setting up private clouds for TPP’s international projects. He has personally assessed over 50 data centres across the globe to gauge the suitability in terms of security and reliability.
  • Recently, Kev has led the network design and implementation of internet facing SystmOne to enable clinicians to access TPP’s systems from home during the Covid-19 pandemic. He has also been responsible for SystmOne’s Disaster Recovery certification for over 10 years, guaranteeing access to vital EHRs whenever they are needed by clinicians.
  • Kev takes a keen interest in new technology, particularly regarding security, hardware and database encryption. In 2019, he spoke at the Smart China Expo on ‘Managing Data Security at Scale’ and has attended many high-profile tech events across the UK, USA and China.

Startup teams

Healthbit LTD

Health tracking and self-management app. Remote monitoring platform for doctors and research teams.


AI project developments and implementations

ADI Data Intelligence Inc.